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Purpose:
Systematization of the inner inspections process
Sphere of application:
Limited Liability Company “Elena Shipping Agency”, users of services
References:
International Standard ISO 9001-2000;
Quality Management Regulations ŃĚĘ-01/2003.
Authorities and responsibility:
Director General – general responsibility, Quality Manager, secretary – procedure execution.
Procedure:
1. Quality Manager makes Plan of Company’s inner inspection in accordance with Regulations CMK-01/2003 so that all employees and all Quality System aspects that may influence work quality were subject to inspection at least once a year.
2. Quality Manager makes check list for each inspection taking into account previous inspections results and importance of activity of every certain employee.
3. In accordance with Regulations CMK-001/2003 Quality Manager inspects all the personnel and Director General inspects Quality Manager according to existing check list.
4. While preparing check lists Quality Manager shall learn records in the Book for registration of nonconformities and Book for record and registration of complaints and to analyze situation in case of obvious tendency to frequency of nonconformities and claims as for the same aspects of activity influencing quality of Company’s services through correspondent items of the check list.
5. Before inspection the auditor coordinates time of inspection and gives the employee inspection check list made beforehand.
6. The auditor checks activity of the employee in accordance with the inspection plan and check list.
7. Inspection results are completed as Administrative Inspection Act. In case of nonconformities reveal during inspection separate Acts of Nonconformity are to be made for each nonconformity in accordance with the attached form. Inner Inspection Acts and Acts of Nonconformity are identified according to serial numbers and dates of inspection. Acts are to be kept in accordance with the nomenclature of actions.
8. The auditor informs the Head about revealed nonconformities who makes correcting measures and correspondent record in the Acts of Nonconformity and sets the term of execution.
9. Elimination of nonconformity is to be checked by the Quality Manager with correspondent mark in Act of Nonconformity.
Records and reports:
in correspondent files-folders in accordance with nomenclature of actions.
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2000 - 2010 Elena Shipping Agency Co. Ltd. All rights reserved. |
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